Frequently Asked Questions

1. What services does Euphoria medspa offer?

  • We offer a comprehensive range of services, including but not limited to:

    • Cosmetic injectables (Botox, Restylane, etc.)

    • Skin rejuvenation treatments

    • Body contouring procedures

    • Wellness and anti-aging solutions

    • Medical-grade skincare treatments

2. How do I book an appointment?

  • You can easily book an appointment by calling or texting our office at 909-212-0280, visiting our website's appointment request page, or stopping by our location during business hours.

3. Are your procedures safe?

  • Absolutely. Our medspa is staffed by licensed and experienced professionals dedicated to ensuring the safety and well-being of our clients. All procedures are performed following stringent safety protocols.

4. What can I expect during my first visit?

  • During your initial consultation, our experts will discuss your goals, perform an assessment, and create a personalized treatment plan tailored to your needs. You'll have the opportunity to ask questions and address any concerns.

5. How long do treatments typically take?

  • Treatment times vary depending on the procedure. Our team will provide you with an estimated duration during your consultation.

6. What kind of results can I expect?

  • Results vary based on individual factors and the specific treatment. Our team will provide realistic expectations during your consultation and guide you through the process.

7. Is there any downtime after treatments?

  • Downtime differs based on the treatment. Most procedures may have minimal to no downtime, while others may require a short recovery period. Our experts will detail post-treatment care and any downtime during your consultation.

8. How do I prepare for my appointment?

  • Preparation instructions will be provided when you book your appointment. In general, it's advisable to avoid certain medications and alcohol, arrive to your visit make-up free follow, and any specific guidelines provided by our team.

9. Are consultations complimentary?

  • While we require a $50 deposit to secure your appointment, this amount is credited towards any service or procedure during your visit.

9. Is there a cancellation / no show policy?

  • We require a minimum of 24 hours' notice for cancellations/rescheduling/no shows to avoid forfeiting your $50 deposit for consultation. Your appointment deposit is non-refundable and not applicable towards future appointments. For cancellations/rescheduling/no shows of procedure visits there is a $100 fee. Read our full cancellation/no-show policy below.

11. Do you offer financing options?

  • Yes, we offer various payment and financing options to accommodate your needs. Inquire about available options during your visit.

Cancellation/ Rescheduling / No Show Policy

We totally get that things pop up unexpectedly. But when appointments are forgotten or canceled without giving us a heads-up, it affects our ability to offer that time slot to others eagerly waiting for our services. That's why we've created these guidelines:

Cancellation

If you cancel an appointment with less than 24 hours' notice, your $50 non-refundable deposit is forfeited. For our awesome members or package holders, the fee will be deducted from your account.

When you book multiple services in one go, it takes longer, right? So, we'd need a 20% non refundable deposit upfront and a 48-hour notice for any changes. But don't worry, if you need to reschedule and let us know before that 48-hour mark, your deposit becomes a credit for your next visit. If not, unfortunately, it's lost.

No Shows

Now, 'no shows' - they're a bummer for everyone. If you don't make it and miss your appointment, you will forfeit your deposit or you will be charged accordingly.

Same day appointments made within a 24-hour window are non-refundable.

Rescheduling

Rescheduling's cool, but hey, give us a heads-up at least 24 hours in advance. If you don't, that appointment deposit is a goner. We totally understand, but late reschedules throw a wrench in our plans just like cancellations, making it tough to ensure we have availability for people waiting to see us.

Late Arrivals

We recommend being here 10 minutes early before your scheduled appointment time to allow for check-in and relaxation, and to ensure the full duration of your treatment. In the event of a late arrival, we will do our best to accommodate you within the remaining time. However, please note if there is not sufficient time to complete your visit you will forfeit your appointment deposit. Euphoria MedSpa also reserves the right to cancel an appointment of any client that has not arrived for their scheduled start time, without a refund. 

We're all about giving you a fantastic experience at Euphoria, please contact us if you've got any questions or need help. Thanks for understanding and being awesome!